Shipping & Returns
For online orders
We hope you love your order from Sheba Boutique. If for any reason you would like to return an item, we are happy to offer you a refund or an exchange within 14 days of the delivery of goods. The item(s) must be in new, unused and unworn condition with tags attached and in original packaging. For orders placed on gift cards, we will issue you a new one. It is our policy to return goods to the purchaser if we suspect that any item(s) have been used, worn, soiled, damaged or smell of smoke or any other odour.
NOTE *We do NOT offer FREE Returns you can choose how you wish to return to us.
We are happy to exchange a product for the same product but in a different size, if available pending the product being returned is new, unused and unworn condition with tags attached and in original packaging. If a different product is requested then a new order must be completed on the website by the user.
This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the consumer protection.
All dispatched orders will include a confirmation form outlining your purchase details, our contact details and return address. Please insert the original order form or a copy of the form in the returned parcel, without this we may not be able to track your details.
Following inspection of the returned goods and after your return has been processed you will be refunded the amount due through the original method of payment.
You should expect to see the refund in your account within 5 working days from receipt of this email; however some banks may take longer. If you have not received this money into your account after 10 working days you should contact us.
HOW DO I RETURN MY ORDER?
The process is simple, you choose which way suits you best to return an item! Complete the order confirmation form by filling in all your relevant details. Simply repackage your purchase enclose your completed form and post or courier it back to the store.
Company Registration details:
82 Clanbrassil Street,
A91 KN82we are happy to offer you a refund or an
exchange within 14 days of the delivery of goods.